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Financial & Insurance Information

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Financial Information

Our goal is to provide all of our patients with the highest quality surgical care possible. We ask for payment in full on the day of surgery. If you carry insurance we ask for a partial payment of the full fee. The portion due is shown on your estimate of charges that were reviewed with you on the day of your consultation. We would appreciate you contacting our office at least 48 hours before your scheduled appointment if you need to make special financial arrangements.


Patient Responsibility (With Insurance)

We are happy to help you by billing your insurance for you. The portion of your balance that we are asking you to pay on the day of your surgery is a percentage of your total balance, and in no way reflects an estimated amount that your insurance will cover. You are responsible for payment in full of any balance remaining after your insurance has been paid.

We require payment in full of your remaining balance while you are in negotiation with your insurance company. If they pay an additional amount we will send a refund check to you the day the additional payment is received.

To learn more about the insurance process, as well as what plans we take, visit our Insurance section.

Insurance Information

On the day of your consultation, you will be given information regarding the charges for the procedures you will be having done in our office. It is important for you to know what your insurance policy covers. We recommend that you check with your insurance company if you have any questions regarding your benefits.

Due to the growing number of insurance companies and plans available, it has become difficult for us to call and verify insurance coverage for every patient. Insurance companies usually cannot quote exact procedure fees, so we are not able to calculate the exact amount that your insurance will pay. You will want to be aware that any information received by phone from an insurance company is not a binding agreement for payment.

If you do not see your particular plan/network listed, please call our office. Participation with plans are always subject to change.
Medical and Dental Plans
  • Dentaquest
  • Avesis
  • Amerigroup
  • WellCare
  • Traditional GA Medicaid
Key questions to ask your insurance when verifying your benefits:
  • Yearly policy maximum
  • Benefits used so far in your calendar year
  • The calendar year dates
  • Usual and customary fees for the procedures you are having done
  • Is general anesthesia a covered benefit for the procedures you are having done?
  • Percent of coverage you are currently at.
  • Verify class code of procedures you are having done (extractions are usually Class ll)
  • If you have two insurances, does your plan have a non-duplication of benefits clause?
  • Age limit for dependent children
  • Student verification requirement

Other Pre-Determinations

If you or your insurance company requests, we will submit a pre-determination to your dental insurance to help you verify your coverage before surgery. Results from pre-determinations may take anywhere from 3 to 6 weeks depending on your insurance company.

Benefits that may not be covered by your insurance:

General anesthesia for extraction of erupted teeth (codes 07110 and 07120), surgery erupted teeth (code 07210) and residual tooth roots (code 07250).

Having general anesthesia may be in your best interest for the type of surgery you are having, but it may not be a covered benefit by your insurance.

Schedule your consultation today!

Aiken Office

(803) 642-0020

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Augusta Office

(706) 868-9500

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